social infrastructure
Croatia. From dawn to dusk
Despite some severity in appearance, the Croats are friendly; but most of all they love themselves and their Croatia. At every holiday there is an abundance of national flags and only Croatian songs. “We’ve thrown into some kind of wedding ñ we’ve got 30 cars in front of us and cannot overtake them,” my comrade calls me, whom I look forward to at the intersection. “You’re late, so at least you don’t compose,” I scold him in my hearts and start to count with amazement the buzzing cars that appeared on the road: 20, 30, 40, 50! Fifty cars and from all the windows of the youth waving white-blue-red flags. Continue reading
Modern approach to the definition of “hotel comfort”
We consider the main tool of competition for the customer at the hotel level – the quality of services. The latter includes the material (material) and non-material (personal) components. A detailed description of the requirements for the material environment of existence, which underlie the concept of “comfort in a hotel” put forward by Jacques Levy, is given. The main stages of creating comfort in a hotel, starting with the choice of location and ending with the operation of the hotel, are also considered. Continue reading
