Group tours to the Czech Republic
The Czech Republic is deservedly one of the most popular tourist destinations, not only because of its unique cultural heritage, but also because of the wide possibilities for recovery. And…

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Sights of Spain
Spain is considered to be one of the warmest countries in Europe. From all ends of our vast planet, tourists come here to sunbathe, swim in the sea, as well…

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people in the room

Modern approach to the definition of “hotel comfort”

We consider the main tool of competition for the customer at the hotel level – the quality of services. The latter includes the material (material) and non-material (personal) components. A detailed description of the requirements for the material environment of existence, which underlie the concept of “comfort in a hotel” put forward by Jacques Levy, is given. The main stages of creating comfort in a hotel, starting with the choice of location and ending with the operation of the hotel, are also considered. Continue reading