Factors of tourism development
As factors that contributed to the development of tourism after the Second World War, the following can be mentioned: 1) the growth of social wealth and incomes of the population;…

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Sightseeing Tours to Australia
Australia is a continent in the southern hemisphere, a former British colony where criminals and convicts were exiled. Nowadays - a prosperous, developed state, in terms of the standard of…

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people in the room

Modern approach to the definition of “hotel comfort”

We consider the main tool of competition for the customer at the hotel level – the quality of services. The latter includes the material (material) and non-material (personal) components. A detailed description of the requirements for the material environment of existence, which underlie the concept of “comfort in a hotel” put forward by Jacques Levy, is given. The main stages of creating comfort in a hotel, starting with the choice of location and ending with the operation of the hotel, are also considered. Continue reading