Albania - a new tourist destination
A country that is still neglected by some tourists, Albania is a hidden paradise. The magnificent country borders with Macedonia, Greece and Montenegro. This area attracts tourists with crystal clear…

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Wine tourism in Italy
The wines of Italy are one of the good reasons to visit this country. Since ancient times, the Italian people are famous for the art of winemaking. And if a…

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people in the room

Modern approach to the definition of “hotel comfort”

We consider the main tool of competition for the customer at the hotel level – the quality of services. The latter includes the material (material) and non-material (personal) components. A detailed description of the requirements for the material environment of existence, which underlie the concept of “comfort in a hotel” put forward by Jacques Levy, is given. The main stages of creating comfort in a hotel, starting with the choice of location and ending with the operation of the hotel, are also considered. Continue reading