Verona - the city of Shakespearean passions
There is no sadder story in the world than the story of Romeo and Juliet .... "It was thanks to this work of the Great Shakespeare that this small provincial…

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Learn the history of Kiev, walking on it.
As you know, never too late to learn. And for this you do not need to go with a book in Kiev or order an expensive guide. You can certainly…

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people in the room

Modern approach to the definition of “hotel comfort”

We consider the main tool of competition for the customer at the hotel level – the quality of services. The latter includes the material (material) and non-material (personal) components. A detailed description of the requirements for the material environment of existence, which underlie the concept of “comfort in a hotel” put forward by Jacques Levy, is given. The main stages of creating comfort in a hotel, starting with the choice of location and ending with the operation of the hotel, are also considered. Continue reading